Much hay has been made recently of industry transitions with the first two categories and their role in the development and adoption of new technologies. Of investors, people have said that they have been risk averse and reluctant to put money in new startups in semiconductors or in the semiconductor ecosystem of which EDA is part. I beg to differ as I have the chance to see a blooming set of very successful semiconductor startups that are only waiting for the IPO market to reopen to have the world know how well they are doing. I also had the chance to observe that EDA investment is a specialist’s sport but those who know the art still know how to build new technology, bring it to market and provide return to shareholders and founders. Of bloggers, as recently as two weeks ago, controversy was raging about what classifies a blogger, how independent do they need to be to be from an EDA or Semiconductor company to be credible and what is the relationship between bloggers and the regular press. I want to lay one in front of the people who are the main beneficiaries of the new technologies: the CUSTOMERS.
I have observed a continuing trend over the last 10 years of customers not wanting to speak about the technologies they are adopting and forbidding their employees to speak out. It started with the famous “well know microprocessor company” whom you could not even acknowledge having as a customer in your investor presentation. But the trend has extended and is now pervasive. I know for example that Synfora has a customer that went from using the product on one design to using it on 40 designs in one year but they won’t talk. Another one sent an email to the company entitled “PICO results are SWEET” (caps in the original email) and showed that it was now beating hand design in every category but for both of them it would take weeks of begging and hassling for authorization. In another domain, one semiconductor company won a major socket with “a major networking company” but the world will probably never hear of it until they go public and have to disclose customers above a certain percentage. When Certess was acquired by Springsoft earlier in the year, it had 50 active design sites but with a few notable exceptions most were never made public.
There was a time when people were competing for being recognized as early adopters of technology. Companies were proud to author papers in conferences showing how a new concept was being applied on their product development. Engineers would get plaques for publications and those were recruitment tools to get the best graduates to join their companies. Now when you look at user forums such as Deepchip, most of the engineers have to go “anonymous” and carefully disguise who they are before they can even acknowledge using a new technology.
So dear customers, we love you, we work long hours to develop the new technologies that will continue to propel you forward but we need your help to be able to help you. If you want new technologies to be developed and if you want to have investors plow money on your behalf, then we need your help. Come back to the proud tradition of publicizing engineering innovation and adoption. Write about what you do, blog about what you use, accept to be quoted and interviewed and I am sure this will greatly increase the selection of the best technologies….for your own benefit !




Thank you, Jacques! It was high time someone called attention to the troubling customer bans on endorsements. Some customers have told Jasper, “You guys are great, but if we do a press release for you, we’ll have 100 other vendors knocking on our door.” OK, then why not be selective? Explain to other vendors that the highly-coveted press release is only granted to those vendors who have delivered truly outstanding value and support? Wouldn’t that benefit you, the customer, by motivating other vendors?
I’m seeing another dangerous trend: mercenary endorsements. One company told me, “our finance department only allows press releases in return for discounts of $1M”. (Needless to say, we walked away from that PR opportunity!)
Fortunately, there are a few companies out there who are still willing to step up and endorse small companies that deliver superior solutions. Here are a few who have recognized Jasper with various forms of marketing support (and please note… we did not pay them for it).: ARM and AMD each authorized press releases this year about their successful adoption of JasperGold. NVIDIA, our oldest customer, has authorized press releases, papers, and testimonial quotes, as well as customer references. Qualcomm didn’t allow a press release, but supports us with testimonial quotations we can use in electronic media and trade show signs, as well as by providing customer references. Sun Microsystems and HP both co-authored technical articles that were published this year. Sony Corporation allows us to list them as a customer, but only in fonts like Helvetica or Arial that do not resemble their logo. Our internal champions at Sony had to work extremely hard to get us authorization for that!
I am truly grateful to all of these customers for supporting our growth with endorsements and acknowledgement that they are receiving value. I hope other companies will follow their example!